Shipping

All orders are processed when paid in full within 1-3 business days, with the exception of the observed US major holidays. Hawaii, Alaska and Guam the cost is based on weight and location and will be added to your  invoice when your order is ready to ship.

For all orders,you will receive an automatic e-mail confirming your order has shipped and your tracking number will also be provide for tracking purposes.Order usually arrives within 5-10 business days. For international,all Costs are quoted in US Dollars order usually arrives within 15-20 Business days.

Please note that carriers do not deliver to a PO Box, therefore,all PO Box ship-to-addresses will be sent via the Postal Service. For any package refused or returned by Carrier, cost for reshipment will need to be prepaid. Orders shipped outside of Georgia are automatically tax exempt( No tax Applied). For Georgia buyers only, tax is applied and added to your invoice as required by the Law.

Initial Shipping fees as well a Return and Exchange Shipping cost are not refundable.
In the unlikely event that Nene Lingerie inadvertently sent you incorrect merchandise,please notify us immediately. We will reimburse you for the cost of returning the package to us and we will no charge you for the shipping of the new merchandise to you.

Nene Lingerie Domestic Shipping Cost
$0.01 -  $25.00 =  $6.50
$25.01- $40.00 =  $7.50
$40.01- $55.00 =  $8.99
$55.01- $69.00 = $10.00
$69.01- $84.99 = $12.00
$85.00 and more Your Shipping is Free 

International Orders Shipping Cost
$0.00 -     $75.00 =    $27.99
$75.01-    $125.00=  $33.99
$125.01   $175.00=  $38.99
$175.01   $250.00=  $46.99
$250.01   $350.00=  $56.99
350.00 +  We send the quote
Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.
Nene Lingerie ships your package " duties and taxes unpaid" ,and does not collect the VAT,duties and taxes. For more information Please  contact your Country Customs Office. international orders takes longer to arrive at the final destination. 

Payments   

All orders need to be paid in full prior to shipping. We offer several easy payment methods: Credit Card, Checks, Money Orders and Paypal. We accept Visa, Master Card, Discovery and American Express. Orders paid by check and Money Orders will be shipped after funds clear 5 to 7 business days.

Returns

Nene Lingerie 100% Satisfaction guaranteed policy ensures that you can buy from us with confidence.
If for any reason you are not satisfied we offer you a easy refund or exchange. Just send back the unworn item with 30 days of purchase.
The item must have all tags attached and the original package. Due to government and Health Regulations panties, girdles ,bodyshapers items are not refundable,except where defects have been identified. Initial shipping fees cost are non refundable.

To return the item fill the Return Form and send it back to us.